BDR Thermea Group • France
Repair and spare parts for Chaffoteaux boilers in Madrid
Specialised technical service for Chaffoteaux boilers in Madrid. Repair of Alixia, Nectra Classic, and Mira with quick diagnostics and BDR Thermea spare parts.
💡 Direct response
Chaffoteaux is a French heating brand belonging to the BDR Thermea Group (Netherlands), the same one that includes Baxi și De Dietrich. It shares a technical platform with the equivalent Baxi range, which makes it easier to locate spare parts. Its Alixia and Mira models were widely installed in medium and high-income homes in Madrid between 2005 and 2018.
Chaffoteaux product range
- Alixia SF – Sealed forced draught combi boiler. BDR Thermea platform. The most installed in Madrid.
- Mira Advance – combi condensing, ultra-compact design. Class A+.
- Nectra Classic – Condensing, high-end. With advanced digital control.
- Celtic – Standard conventional boiler, installed in homes with a chimney.
Most common fault codes
Chaffoteaux shares platform and codes with Baxi. The most common ones:
| Code | Meaning | Common cause |
|---|---|---|
| E01 | Overtemperature | Temperature >90 °C: pump or thermostat |
| E03 | Ignition fault | No flame: gas, electrode, or valve |
| E40 | Low pressure | Water below 0.5 bar |
| E43 | Fan fault | Extractor fan motor blocked |
| E02 | NTC heating sensor | Defective heating sensor |
| E32 | DHW NTC sensor | Domestic hot water sensor faulty |
Chaffoteaux spare parts
- PCBs (Alixia SF, Mira, Nectra). Many compatible with Baxi equivalent.
- Circulator pumps and hydraulic groups
- NTC sensors for heating and DHW
- Gas valves and electrodes
- Extractors and fans
Frequently Asked Questions
They are part of the same BDR Thermea group and share the technical platform, but they are distinct brands with their own identities. Many spare parts are compatible between Chaffoteaux and equivalent Baxi models, which improves the availability of parts.
The Alixia SF It is a conventional forced-draught boiler (non-condensing). The Mira Advance It is a class A+ condensing boiler, with higher efficiency and lower gas consumption. For new homes or renovations, condensation is the recommended option.
Annual inspection in accordance with RITE regulations. Includes burner cleaning, combustion verification, and issuance of the official certificate.