Boiler fault code

Faults and fault codes of Ferroli Bluehelix Hitech RRT 45 H

Short answer

Ferroli Bluehelix Hitech RRT 45 H

Ferroli Bluehelix Hitech RRT 45 H faults

Identify the code and check the version of your boiler.

45 H

Consult fault codes

Models and version of the manual

45 H. The H manual is used, which documentation expressly includes 45 H. The domestic hot water alerts depend on the connected equipment; they do not necessarily describe a part incorporated in the boiler.

Consulted edition: 3541V487 · Rev. 00 · 06/2025 · Spanish section · manufacturer's manualThe control options, accessories, and versions may limit which notifications appear in each installation.

Locate the code on your screen.

These accesses lead to their entry in the table. They are not a classification of the most common faults: the manual does not provide incidence statistics.

  1. A01

    The burner does not ignite

  2. F37

    Incorrect water pressure in the system

  3. F47

    Pressure transducer communication failure

  4. F99

    Communication anomaly between the display and the control unit

What to do without opening the boiler

  1. Note what you see.

    Complete code, message, and pressure displayed by the equipment. Indicate whether it occurs when opening hot water, requesting heating, or in both cases.

  2. Identify the device.

    Take a photo of the screen and the identification accessible without disassembling anything. Brand, model, and version help avoid confusing tables from different ranges.

  3. Describe how it started.

    Determine whether the fault is continuous or intermittent and if there was a supply interruption or a recent intervention. If it reappears after a reset allowed by the user manual, do not chain resets.

Do not open the casing or manipulate gas, wiring, combustion, or flue gas outlet. If you smell gas, avoid flames and switches, leave the area, and notify the distributor's emergency service from a safe location; in case of immediate danger, call 112.

Ferroli Bluehelix Hitech RRT 45 H components Manufacturer's diagram
Manufacturer's sheet with its original numbering. Click on the image to enlarge it; the complete legend is in the manual. Page 131 of the manual ↗

Documented codes table

The meaning of the warning is provided, not the repair operations reserved for qualified personnel. When the manufacturer groups several codes, the grouping is maintained; it is not interpreted as a range of numbers.

CodeWhat does it indicate?
A01The burner does not ignite
A02Flame signal present with burner off
F05Fan fault
A06No flame after the ignition phase
A08Overtemperature protection operation
A09Intervention protection heat exchanger
F09Overtemperature protection operation
F10Return sensor anomaly
A11Gas valve connection
F11Return sensor anomaly
F12Domestic hot water sensor anomaly
F13Flue sensor anomaly
A14Operation of the flue gas safety device
F15 – A07High flue gas temperature
F19Anomaly in the parameters of the control board
F21Installation pressure slightly high (visible only in the Alarm menu)
A23-A24-F51Pressure sensor anomaly
A26The F40 anomaly occurs more than 3 times in 24 hours.
F34Supply voltage below 180 V
F35Incorrect power supply frequency
F37Incorrect water pressure in the system
F39Outdoor sensor anomaly
F40Pressure sensor anomaly
A44Error due to multiple demands
F47Pressure transducer communication failure
F50 – F53Limit thermostat anomaly with parameter b06 = 1 or 4
F62Calibration request
F64Exceeded the maximum number of consecutive resets
A65 – A97Specific combustion control faults
F65 – F98Specific combustion control faults
A80False flame signal after the gas valve closure
A88Specific faults related to combustion control or the gas valve
F96Specific combustion flame errors
A98Too many SW errors or error appeared due to card replacement
A99Generic fault
F99Communication anomaly between the display and the control unit

Is there a problem, but no fault code appears?

The absence of a warning does not rule out a fault. For a boiler that does not heat, does not deliver hot water, loses pressure, or operates intermittently, describe the symptom and the moment it occurs. Do not assume that the PCB, the pump, or a sensor is faulty without checking the equipment and the installation.

Request a review of the boiler. · Consult maintenance

Before requesting a repair

Does the code identify the spare part I need to buy?

No. A single warning can have multiple causes. The spare part reference requires identifying the appliance and confirming the fault; the code or a generic photograph is not sufficient.

Can it be reset again if the fault returns?

It is not advisable to chain resets. Follow only what is outlined for the user in your version's manual. A persistent or recurring lockout requires inspection.

When does it make sense to compare a new boiler?

When you have a diagnosis and a budget, compare repair, availability of the spare part, and replacement according to your installation. An isolated fault code does not justify changing the equipment.

See new boilers · Consult installation or replacement

The technical sheet of each product provides information on its price and availability. Installation is quoted separately depending on the case.

Does the warning still appear on your Ferroli boiler? Consult the Ferroli boiler technical service in Madrid or the spare parts and assistance for Ferroli.

Documentation and other guides

Manufacturer's manual

Ferroli Bluehelix Hitech RRT 45 H

3541V487 · Rev · 412 pages · 23.2 MB

Consult fault guides by brand and model. · Return to the blog

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