Boiler fault code

Faults and fault codes of Baxi Neodens iPlus

Baxi Neodens iPlus 24/24 F boiler

Identify the warning, do not guess the part.

If you Baxi Neodens iPlus show a code, copy the complete message and check the model. Here you will find the warnings from its manual and what information to provide for a review. A code guides: it does not confirm by itself which spare part is needed.

Models and version of the manual

24/24 F, 28/28 F and 33/33 F. This guide corresponds to iPlus. The codes from Neodens Plus ECO do not transfer to this generation.

Consulted edition: 7861627-05 · 13/03/2025 · manufacturer's manualThe control options, accessories, and versions may limit which notifications appear in each installation.

Locate the code on your screen.

These accesses lead to their entry in the table. They are not a classification of the most common faults: the manual does not provide incidence statistics.

  1. A02.06

    Low pressure in the heating circuit

  2. H02.07

    Low pressure in the heating circuit (water filling required).

  3. H01.18

    There is no water circulation (temporarily).

  4. E01.17

    There is no water circulation (permanent).

  5. E04.10

    The burner has not ignited after five attempts.

  6. E04.29

    Maximum allowed number of resets reached

What to do without opening the boiler

  1. Note what you see.

    Complete code, message, and pressure displayed by the equipment. Indicate whether it occurs when opening hot water, requesting heating, or in both cases.

  2. Identify the device.

    Take a photo of the screen and the identification accessible without disassembling anything. Brand, model, and version help avoid confusing tables from different ranges.

  3. Describe how it started.

    Determine whether the fault is continuous or intermittent and if there was a supply interruption or a recent intervention. If it reappears after a reset allowed by the user manual, do not chain resets.

Do not open the casing or manipulate gas, wiring, combustion, or flue gas outlet. If you smell gas, avoid flames and switches, leave the area, and notify the distributor's emergency service from a safe location; in case of immediate danger, call 112.

Documented codes table

The meaning of the warning is provided, not the repair operations reserved for qualified personnel. When the manufacturer groups several codes, the grouping is maintained; it is not interpreted as a range of numbers.

CodeWhat does · source indicate?
A00.34External sensor missing PDF
A02.06Low pressure in the heating circuit PDF
A02.18Incorrect configuration PDF
A02.33Maximum filling duration fault exceeded PDF
A02.34For automatic filling, the minimum interval time between the two requests was not reached. PDF
A02.36Functional device disconnected PDF
A02.37Disconnected passive functional device PDF
A02.45Connection error PDF
A02.46Device priority error PDF
A02.48Error in the unit's operating configuration. PDF
A02.49Node initiation fault PDF
A02.55The serial number is missing or incorrect. PDF
A02.76Internal memory reserved for complete customization of settings. No further changes can be made. PDF
A02.80No termination resistor on the bus PDF
A05.29Gas pressure below the limit PDF
A05.30Gas pressure check fault PDF
A05.95A brief flame interruption signal has been detected. PDF
A08.02Shower elapsed time error PDF
H00.42Open/defective pressure sensor or pressure too high PDF
H00.81Ambient temperature sensor missing PDF
H01.00Temporary communication error in the PCB PDF
H01.05The maximum temperature difference between the inlet and the return has been reached. PDF
H01.08Increase in supply temperature in the heating system, too fast PDF
H01.14The maximum value of the supply or return temperature has been reached. PDF
H01.18There is no water circulation (temporarily). PDF
H01.21Too rapid an increase in the supply temperature during operation as domestic hot water. PDF
H02.00Reset in progress. PDF
H02.02Waiting for the introduction of configuration adjustments (CN1, CN2) PDF
H02.03The configuration settings (CN1, CN2) have not been entered correctly. PDF
H02.04The settings of the main PCB cannot be read. PDF
H02.05Memory adjustment not compatible with the boiler's PCI type. PDF
H02.07Low pressure in the heating circuit (water filling required). PDF
H02.12Fault in the RL lockout input (discharge) of the boiler PDF
H02.31The device requires an automatic filling of the system due to low pressure. PDF
H02.38Maximum number of automatic filling cycles reached PDF
H02.70Error during the test of the external heat recovery unit PDF
H03.00There is no identification data for the boiler safety device. PDF
H03.01Communication failure in the comfort software (internal fault in the PCB of the boiler) PDF
H03.02Temporary flame loss PDF
H03.05Internal stop PDF
H03.08False flame PDF
H03.09Low voltage PDF
H03.17Gas control system fault PDF
H03.26Boiler calibration request PDF
H03.28Synchronization fault PDF
H03.31Blocked flue error PDF
H03.54Unknown fault PDF
H20.36Manual calibration error PDF
H20.39Without primary calibration PDF
H20.40No gas configuration PDF
E00.04Return temperature sensor not connected to the boiler ignition (when the boiler is turned on, the PCB detects if the sensor is present and connected) PDF
E00.05Short circuit in the return temperature sensor PDF
E00.06The return sensor is not connected during the operation of the boiler (the PCB has detected that the sensor has been disconnected during operation). PDF
E00.07Return temperature sensor temperature too high PDF
E00.16Domestic hot water accumulator temperature sensor not connected PDF
E00.17Short circuit in the temperature sensor of the domestic hot water accumulator. PDF
E00.40Water pressure sensor inlet open PDF
E00.41Water pressure sensor input closed PDF
E00.44Open DHW sensor PDF
E00.45Short circuit in the DHW sensor PDF
E01.12Return temperature measured by the sensor is higher than the supply temperature. PDF
E01.17There is no water circulation (permanent). PDF
E01.20The combustion gas has reached the maximum temperature. PDF
E02.15Minimum time for the recognition of the central storage unit key exceeded PDF
E02.17Permanent communication error on the PCB. PDF
E02.32Time elapsed for automatic filling PDF
E02.35Critical safety device disconnected PDF
E02.39Insufficient pressure increase after automatic filling PDF
E02.47The connection to an external device has failed. PDF
E04.00Security configuration fault PDF
E04.01Short circuit in the flow temperature sensor PDF
E04.02Flow temperature sensor disconnected PDF
E04.03The maximum supply temperature has been exceeded. PDF
E04.04Short circuit in the combustion gas sensor PDF
E04.05The combustion gas sensor has been disconnected. PDF
E04.06The combustion gas has reached a critical temperature. PDF
E04.07The maximum difference between the supply temperatures has been reached. PDF
E04.10The burner has not ignited after five attempts. PDF
E04.11Gas valve VPS test failed PDF
E04.12Ignition failure due to a false flame detection PDF
E04.13Fan blade blocked PDF
E04.14Combustion fault PDF
E04.15Fault due to exhaust gas blockage PDF
E04.17Fault in the control circuit of the gas valve PDF
E04.18The supply temperature is below the minimum. PDF
E04.23Internal communication blockage PDF
E04.24Gas family error not found PDF
E04.25Flame loss error during safety time PDF
E04.26Ignition fault PDF
E04.27Gas valve open fault with flame detection PDF
E04.28Gas valve information fault PDF
E04.29Maximum allowed number of resets reached PDF
E04.50Faulty gas valve PDF
E04.54Unknown fault PDF

Is there a problem, but no fault code appears?

The absence of a warning does not rule out a fault. For a boiler that does not heat, does not deliver hot water, loses pressure, or operates intermittently, describe the symptom and the moment it occurs. Do not assume that the PCB, the pump, or a sensor is faulty without checking the equipment and the installation.

Request a review of the boiler. · Consult maintenance

Before requesting a repair

Does the code identify the spare part I need to buy?

No. A single warning can have multiple causes. The spare part reference requires identifying the appliance and confirming the fault; the code or a generic photograph is not sufficient.

Can it be reset again if the fault returns?

It is not advisable to chain resets. Follow only what is outlined for the user in your version's manual. A persistent or recurring lockout requires inspection.

When does it make sense to compare a new boiler?

When you have a diagnosis and a budget, compare repair, availability of the spare part, and replacement according to your installation. An isolated fault code does not justify changing the equipment.

See new boilers · Consult installation or replacement

The technical sheet of each product provides information on its price and availability. Installation is quoted separately depending on the case.

Documentation and other guides

Official manual for Baxi Neodens iPlus · 7861627-05 · 03/13/2025. The page references in the table correspond to the PDF viewer, whose numbering may differ from the printed version.

Consult fault guides by brand and model. · Return to the blog

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