Model and generation guide
Identifica el modelo, interpreta el aviso
Identifica si tu Puma Condens corresponde a 18/24 MKV-AS/2 o 24/28 MKV-AS/2. Estas variantes comparten el manual indicado; no se extrapolan a otras generaciones.
Consulta el código en la fila de tu modelo Protherm. Un aviso no confirma por sí solo una pieza averiada. Conserva letras, puntos y ceros iniciales; comprueba la referencia completa y el manual correspondiente antes de actuar.
Modelos Protherm y sus guías
Localiza el nombre completo en la documentación o en la identificación accesible, sin abrir la carcasa. Cada guía mantiene sus variantes, esquemas y detalles.
Códigos de error Protherm por modelo
Busca el código completo o una palabra del aviso. Cada fila indica su ámbito. Si no aparece, revisa la selección y consulta su manual; esta tabla no representa todos los equipos de la marca.
41 entradas documentadas; cada fila indica su modelo.
| Code | What does it indicate? | Model and variant |
|---|---|---|
| F.00 | Flow temperature sensor interruption | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.01 | Return temperature sensor interruption | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.10 | Short circuit of the supply temperature sensor. | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.11 | Return temperature sensor short circuit | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.13 | Short circuit in the accumulator temperature sensor. | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.20 | Safety disconnection of the temperature limiter | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.22 | Installation pressure too low | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.23 | Safety shutdown: excessive temperature variation | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.24 | Safety disconnection, temperature rise too fast | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.25 | Safety disconnection: flue gas temperature very high | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.27 | Safety disconnection, flame simulation | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.28 | Failed ignition | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.29 | Ignition and control error during operation, the flame is off. | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.32 | Fault: fan | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.33 | Excessive pressure losses in the air intake/exhaust gas system | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.46 | Short circuit of the cold water sensor | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.49 | Fault: eBUS | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.61 | Fuel control valve error | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.62 | Error, delayed disconnection of the fuel control valve | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.63 | Fault: EEPROM | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.64 | Fault, electronics/temperature sensor | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.65 | Electronic temperature fault | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.67 | Fault: electronics/flame | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.68 | Fault: unstable flame signal | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.70 | Invalid device identification (DSN: "Device Specific Number") | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.71 | Fault in the supply temperature sensor | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.72 | Fault, return temperature sensor | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.73 | Water pressure sensor signal out of range (too low) | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.74 | Water pressure sensor signal out of range (too high) | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.75 | Pump fault/water shortage | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.76 | Fault, thermal device lock | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.77 | Fault, anti-return flap for combustion gases/condensate pump | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.78 | Interruption of the domestic hot water outlet temperature sensor with external control | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.83 | NTC temperature fluctuation fault | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.84 | The NTC temperature difference is unbelievable. | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.85 | Incorrectly mounted (swapped) supply and return temperature sensors | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.86 | External safety disconnection | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.87 | Ignition electrode fault | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.88 | Fault in the gas valve | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.89 | Fault in the pump | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
| F.97 | Main PCB self-check fault | Protherm Puma Condens AS/218/24 MKV-AS/2 and 24/28 MKV-AS/2 |
No encontramos ese aviso para la selección. Revisa los dígitos, cambia el modelo o consulta su manual.
Qué hacer cuando aparece un aviso
Anota el código completo, el modelo, la presión indicada y si afecta al agua caliente, a la calefacción o a ambos servicios. Una foto de la pantalla ayuda a describir lo que ocurre. Sigue únicamente las comprobaciones externas permitidas en las instrucciones de uso de ese equipo.
No abras la caldera ni intervengas en gas, electricidad o combustión. Si el fallo persiste o reaparece, solicita diagnóstico profesional antes de encadenar rearmes o sustituir piezas.
Request a review of the boiler.
Manuales PDF Protherm por modelo
Elige el documento que coincida con la referencia de tu equipo. Comprueba el país, la edición y si se trata de instrucciones de uso o de documentación para instaladores. Los PDF se descargan desde Uniclima y conservan sus páginas originales.
