Technical Service · Uniclima

Air conditioning maintenance in Madrid

Preventive inspection and cleaning of accessible areas help maintain the operation of the air conditioning. A leak, an electronic repair, or a deep cleaning require evaluating a different job.

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¿Qué necesitas resolver?

Primero, entiende qué está fallando.

Tell us what is happening, when it started, and if a fault code appears. Brand, model, and exterior photographs help prepare the consultation. The diagnosis determines if it is advisable to repair; an isolated symptom does not confirm a faulty part.

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Preventing is not the same as repairing an existing fault.

If the equipment is functioning, compare the scope of a review and the conditions of maintenance. Cleaning, checks, spare parts, and corrective visits are not the same: review what the proposal includes before contracting.

Explore maintenance

Compare the complete solution, not just the device.

La selección del equipo y su instalación deben adaptarse al hogar. Solicite un alcance que separe el suministro, las conexiones, las adaptaciones y la puesta en marcha. Si está considerando reparar o reemplazar, compare ambas estimaciones con el estado del equipo actual.

Consult installation or replacement

New boilers, with specifications and prices for comparison.

Explore the catalog by brand, model, and budget. Check dimensions, features, and documentation for each boiler. The purchase of the equipment does not include installation: you can inquire about that service separately.

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También puedes renovar tu equipo.

New boilers. Choose wisely.

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VAT included. Installation not included.

Scope of service

Scope: split, multisplit, ducted, and cassette systems, following identification of the installation. Airflow, condensate drainage, power supply, and control must be evaluated along with the refrigeration circuit; not every loss of performance implies a lack of refrigerant.

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Identify how many units are being inspected

A 1×1 system has one indoor unit and one outdoor unit. A multisplit or several independent systems should not be contracted as if they were a single 1×1. Indicate references, quantity, type of units, and access to define the proposal.

What the contracted review includes

The published plans describe functional checks, filters, and basic cleaning in accessible areas. The scope should not be confused with advanced disassembly, deep chemical cleaning, or opening the refrigeration circuit. Consult the operations and exclusions of the plan.

Gas, leaks, and breakdowns

A recharge does not automatically form part of maintenance. If performance is insufficient, the cause must be diagnosed; if there is a leak, the search and repair are valued separately. Refrigerant should not be added just because the equipment has not been reviewed for a while.

Plan the visit

The Basic, Plus, and Business plans, their prices and campaigns remain on the general maintenance page. Report any abnormal operation before the visit to avoid confusing preventive and corrective maintenance. The date and access are confirmed with the request.

Information for preparing the inquiry

  • Brand and model of the indoor and outdoor units.
  • Number of units and system: split, multisplit, ducts, or cassette.
  • Symptom, error code, and location of the units and the drain.

Add locality and access conditions. Only send photographs that you can take without disassembling equipment or exposing yourself to risks.

Your questions answered

Lo que debes saber antes de decidir

Faults, installation, maintenance, and purchasing new equipment: find answers for your system and prepare your inquiry.

Does cleaning the filters resolve any loss of performance?

No. It may be necessary, but it does not alone identify the source of a breakdown. Air circulation, control, and other conditions of the equipment must also be considered.

Does the maintenance include a gas charge?

Not in the published preventive plans. Refrigerant, leak detection, and repair are assessed separately.

Do a ducted system and a split system have the same contract?

They should not be assumed as equivalents. The published plans distinguish between system type and configuration; review the corresponding proposal.

¿Qué información necesito saber si pueden manejar mi caso?

Indicate the equipment, brand, model, locality, and what you need: repair, install, or maintain. Add access conditions if they affect the intervention. The page describes the service; availability, scope, and the visit are confirmed upon inquiry.

¿Qué debe quedar claro antes de aceptar un presupuesto?

Solicite el alcance por escrito: diagnóstico, desplazamiento, mano de obra, materiales y posibles trabajos adicionales. Verifique qué está incluido y qué está excluido, los impuestos y las condiciones aplicables. Si el diagnóstico cambia la propuesta, pida confirmación antes de autorizar nuevas acciones.

Does buying a boiler in the store include installation?

No. Buying the boiler and having it installed are separate services. The product page shows the model's price and what is supplied. Installation requires assessment of the location, connections, flue and any necessary adaptations. Ask for the two costs separately before deciding.

What photos help prepare the inquiry?

An overview of the equipment, its model label, and the warning displayed on the screen. In a replacement, the connections and the space around it are also helpful, always from a safe position. Do not remove casings or protections to take photos; avoid including unnecessary personal data.

Does poor cooling mean the air conditioner is low on refrigerant?

No. El problema necesita diagnóstico. Indíquenos qué modo está seleccionado, qué sucede en cada unidad, cualquier advertencia y cuándo comenzó el problema. No asuma que una recarga de refrigerante es la solución. La causa debe ser identificada primero; si se confirma la pérdida de refrigerante, se debe evaluar su origen y la reparación necesaria.

What information helps if the indoor unit is leaking?

Indique dónde aparece el agua, en qué modo y después de cuánto tiempo de uso. Una foto exterior del punto de goteo y el camino de drenaje visible puede ayudar. No desmonte la unidad ni toque conexiones eléctricas húmedas; se debe verificar la causa antes de proponer la reparación.

¿Se puede dar un precio de recarga sin ver la instalación?

An isolated figure does not define the work. First, the equipment, refrigerant, diagnosis, and scope must be identified, including the possible location and repair of a leak. Request a detailed proposal; it is not assumed that a recharge is necessary or that it will resolve the fault by itself.

Can I replace only one unit of a multisplit system?

Depende de la compatibilidad específica entre las unidades interiores y exteriores y la instalación. No es suficiente que sean de la misma marca o que tengan potencias similares. Proporcione las etiquetas de todas las unidades para evaluar las combinaciones permitidas por el fabricante.

Is surface area enough to choose air conditioning?

Es un punto de datos inicial, no una selección completa. La orientación, el aislamiento, las ventanas, el uso, la ocupación y la distribución también son importantes. Describe las habitaciones que deseas climatizar y cómo se utilizan; la elección debe considerar el conjunto y no aplicar una cifra universal a cualquier hogar.

Does a communication fault mean the PCB needs replacing?

No necesariamente. La referencia y el código completo ayudan a guiar la consulta, pero deben ser verificados contra las unidades y la instalación. No se puede confirmar una placa defectuosa o su recambio sin un diagnóstico y una identificación exacta; consulte al laboratorio si está considerando reparar la electrónica.

¿Qué debo considerar para la instalación de la unidad exterior?

La ubicación, la ventilación, el acceso seguro para el mantenimiento, el drenaje y el enrutamiento de las conexiones. Comunicar cualquier restricción de construcción o acceso antes de presupuestar. La viabilidad y cualquier permiso necesario deben aclararse para la ubicación específica.

Other services for your equipment.

Check plans and conditions

Prices, services, and exclusions are maintained on the contracts page. A specific proposal is prepared for air-to-water heat pump systems.

See maintenance contracts

From symptom to next step

Understand your equipment

Explore the blog

Before choosing air conditioning

Read the blog guide and prepare your questions about the equipment, available space and installation.

Read the blog guide →

Decide with information

Antes de decidir sobre su aire acondicionado

¿Qué sistema tienes?

Split, multisplit, and ducted systems require identifying units and zones. Keep the references for both the indoor and outdoor units.

¿Qué síntoma observas?

Dripping, noise, lockouts, or poor cooling help explain the problem, but do not alone justify a refrigerant recharge or a PCB replacement.

Access and routing

La ubicación de las unidades, tuberías y desagües afecta la reparación e instalación. Mencione si hay techos falsos o acceso a altura.

Repair or replace? It doesn't just depend on age.

Evaluate the repair

It makes sense to consider repair when the fault is localized, there is a compatible spare part, and the rest of the equipment is in good working condition. Request diagnosis, scope, and cost before deciding.

Considerar recambio

It is advisable to compare alternatives if there are recurring faults, if a spare part cannot be obtained, or if the equipment no longer meets your needs. Include installation adaptations in the comparison; the price of the unit is not the total cost of the change.

No hay un porcentaje universal de ahorro o número de años que mandate el reemplazo. La decisión requiere evaluar el equipo y su instalación.