
Bertelli & Partners PCB DBM25 - Cointra Excellent Low NOx 24E Ref. 39834970
The Bertelli & Partners DBM25 PCB - Cointra Excellent Low NOx 24E Ref. 39834970 is a control device that manages the ignition, burner modulation, pump, and safety features of the boiler. When it fails, the boiler may not start, lock out, or operate erratically, potentially displaying the fault code A02, which indicates that there is a flame signal present with the burner off. This PCB is compatible with several boilers in the Excellent range, such as the Excellent Low NOx 24E and 32E, among others. It is recommended to replace it if the mentioned symptoms occur or if faults in its operation are detected.
VAT included
Consult via WhatsAppCointra boilers compatible with reference 39834970
PCB with reference 39834970. Four confirmed compatibilities: Excellent Micro Low NOx 24E and Excellent Micro Low NOx 32E.
Proven compatibility
| Boiler model | Family | Verification |
|---|---|---|
| Cointra Excellent Micro Low NOx 24E | Excellent Micro Low NOx | Contrasted |
| Cointra Excellent Micro Low NOx 32E | Excellent Micro Low NOx | Contrasted |
| Cointra Excellent Low NOx 24E | Excellent Low NOx | Contrasted |
| Cointra Excellent Low NOx 32E | Excellent Low NOx | Contrasted |
Can't see your model or have questions? The printed reference takes precedence. How to check it · Send us a photo via WhatsApp.
How to check if ref. 39834970 is the part for your boiler
What determines it is not the boiler model, but the reference printed on the part you already have installed.
- Find the reference printed on the installed part and check whether it matches the catalogue reference 39834970. If it is not visible, do not identify the part from its shape alone.
- Check the full boiler model on its data plate and look for it in the model associations on this page.
- Compare the connections and physical body with the original part before installation.
- If anything is unclear, send us a photo of the marking via WhatsApp before placing your order.
Symptoms and faults that the PCB 39834970 resolves.
The PCB controls the ignition, modulation, and safety features of the boiler. These are the typical symptoms and what to do:
Common symptoms and faults
- 01
The boiler does not start and no LED is lit on the control panel.
Cause: There is no power reaching the PCB or the internal fuse is blown, and without power, nothing works.
Use a multimeter to check if 230V are reaching the PCB input and inspect the fuse before replacing it.
- 02
A fault code appears on the screen that cannot be reset, or that returns after a few minutes.
Cause: The PCB detects a real or reading fault and locks the boiler for safety.
Note the exact code and check if it corresponds to a sensor or ignition fault before blaming the PCB.
- 03
The pump or the fan do not start, although a click can be heard on the PCB.
Cause: The output relay that controls that component has worn out and does not close the contact.
Check if the pump or the fan spin freely when turned by hand; if they spin well, the fault points to the relay on the PCB.
- 04
The domestic hot water does not modulate well: it goes from cold to very hot without a middle ground.
Cause: The PCB does not correctly manage the modulation signal of the gas valve.
Check that the water flow is not reduced by limescale in the heat exchanger before attributing it to the PCB.
Fault codes for Cointra that this part resolves.
| Code | Fault | Diagnosis and solution |
|---|---|---|
| A02 | Flame signal present with the burner off (the boiler detects a flame when there shouldn't be one). | One of the two documented causes is the PCB anomaly: the electronics misinterpret or incorrectly generate the ionisation signal. First, check the wiring of the ionisation electrode (rule out the electrode), and if it is correct, check/replace the PCB. Technical sources literally indicate 'PCB anomaly, check the PCB'. |
These symptoms can have more than one cause. If your boiler displays a fault code, send it to us via WhatsApp along with a photo of the labeling, and we'll tell you if this is the part.
Data sheet for the PCB Cointra 39834970
- Catalogue reference
- 39834970
- Brand
- Cointra
- Type of part
- PCBs (control boards)
- Units in stock
- 2 units
- Status
- Refurbished
- Warranty
- 1 year
- Shipping
- 1-2 business days
- Return
- 14 days
Data read on the part and in the manufacturer's documentation
What we have not been able to verify does not appear here.
- PCB code
- DBM25
- Component manufacturer
- Bertelli & Partners (B&P)







